Troubleshooting Windows 11 App Crashes After Credential Changes

Windows 11 is a powerful operating system, but like any software, it can encounter issues. One common problem users face is app crashes after making credential changes. If you’re experiencing this issue, don’t worry. This guide will walk you through step-by-step troubleshooting methods to resolve app crashes on Windows 11 caused by credential changes.

Step 1: Check for Updates

Ensure your Windows 11 is up to date. Go to Settings > Update & Security > Windows Update and check for any pending updates. Install all available updates to ensure your system is running the latest software.

Step 2: Verify Credential Changes

Double-check the recent credential changes you made. Incorrect credentials can lead to app crashes. Re-enter your credentials and ensure they are accurate.

Step 3: Restart Your System

Restarting your computer can sometimes resolve app crashes. Save your work, close all applications, and restart your Windows 11 system.

Step 4: Run Windows Troubleshooter

Windows 11 has built-in troubleshooters that can help identify and fix common issues. Go to Settings > Update & Security > Troubleshoot and run the Windows Store Apps troubleshooter.

Step 5: Reinstall Problematic Apps

If a specific app continues to crash after credential changes, consider reinstalling the app. Uninstall the problematic app, download it from the official source, and reinstall it on your system.

Step 6: Check Event Viewer

Use Event Viewer to review system logs for any error messages related to the app crashes. Look for clues that can help pinpoint the root cause of the crashes.

Step 7: Disable Third-Party Antivirus

Third-party antivirus software can sometimes conflict with apps and cause crashes. Temporarily disable your antivirus software to see if it resolves the issue.

Step 8: Contact IT Support

If you’ve tried the above steps and are still facing app crashes on Windows 11 after credential changes, it may be time to seek professional IT support. Contact your IT service provider for further assistance.

By following these troubleshooting steps, you can effectively tackle app crashes on Windows 11 resulting from credential changes. Remember to stay patient and methodical in your approach to resolving technical issues.

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