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iOS IT Support Microsoft Office 365

How to set up Office 365 in Apple iOS Mail

In this video, we show you how to set up your Office 365 account on an iPhone or iPad using the built-in Apple Mail app.

We’ll give you all the steps to make sure that your mail, contacts and calendars synchronise instantly with your laptop or desktop computer.

How to install your Office 365 on your iPhone

  1. To get started we’re going to go into SETTINGS and scroll down to MAIL
  2. Tap ADD ACCOUNT
  3. Tap MICROSOFT EXCHANGE
  4. Enter your email address, and change the description to something appropriate. This is just a label for your own benefit so it doesn’t matter what it is. You could call it “Office 365 Joe”.
  5. Tap next.
  6. Select SIGN IN. This takes us to the Microsoft login page on the internet.
  7. Enter your mailbox password
  8. Choose whether to save that password or not. It doesn’t matter for this excercise but it might make it easier for you in future.
  9. Select to say it’s ok to add the permissions.
  10. On the next screen, make sure at least MAIL, CONTACTS & CALENDAR are switched on. By default, all services are usually switched on so that they sync correctly with what you see on your desktop computer, or your laptop, in Microsoft Outlook.
  11. You can now see a list of email accounts. This may be the only email account in the list, or you may have several. If you have more than one, then we need to make sure that the default mail account the default calendar account and the default contacts account relates to the same account that you see in outlook on your computer. To do this, go back to the main SETTINGS menu and click on MAIL.
  12. Scroll down to the bottom and you will see it says DEFAULT ACCOUNT. Tap this and ensure that your new Office 365 account is the default account.
  13. Next, we do the same thing for CONTACTS and CALENDARS. Go back to the main SETTINGS menu, select CONTACTS and scroll to the bottom. Ensure that your Office 365 is the default account. Do the same for CALENDAR.

That’s it. Your mail, contacts and calendars will now synchronize between Outlook on your computer and your iPhone. The same process is true for iPad.

This guide is based upon iOS version 14.2