Designing a Survey Form Using SharePoint Tools for IT Support Services
When it comes to gathering valuable insights and feedback from users in the realm of IT support services, creating well-designed survey forms is crucial. SharePoint, Microsoft’s powerful collaboration platform, offers a range of tools that can streamline the process of designing and deploying survey forms. In this guide, we will delve into the step-by-step process of creating a survey form using SharePoint tools, along with best practices and tips to optimize the form for effective data collection.
Step 1: Accessing SharePoint
Before you can start designing your survey form, you need to access SharePoint. Log in to your SharePoint site and navigate to the desired location where you want to create the survey form.
Step 2: Creating a New Survey
Once you are in the appropriate site, click on ‘New’ and select ‘Survey’ from the dropdown menu. Give your survey form a descriptive title and click ‘Create’ to proceed.
Step 3: Adding Questions
Now it’s time to add questions to your survey form. Click on ‘Add Question’ and choose the type of question you want to include, such as multiple-choice, text, or rating scale. Repeat this process to add all the necessary questions to your survey.
Step 4: Customizing the Form
Customize the appearance of your survey form by adjusting settings such as theme, layout, and font style. Make sure the form is visually appealing and easy to navigate for respondents.
Step 5: Setting Permissions
Control who can access and respond to your survey form by setting permissions. You can choose to make the form accessible to specific individuals or groups within your organization.
Step 6: Testing the Form
Before launching your survey form, it’s essential to test it to ensure everything works as intended. Invite a few colleagues to test the form and provide feedback on the user experience.
Step 7: Deploying the Form
Once you are satisfied with the survey form, it’s time to deploy it to your target audience. Share the form link via email, intranet, or any other communication channel used within your organization.
Best Practices for Survey Form Design in SharePoint
- Keep the survey form concise and relevant to avoid respondent fatigue.
- Use clear and simple language in your questions to ensure clarity.
- Include a mix of question types to gather diverse insights.
- Regularly review and analyze the survey data to extract meaningful trends and patterns.
Optimizing Data Collection with SharePoint
By leveraging SharePoint tools for designing survey forms in your IT support services, you can streamline the data collection process and gather actionable insights to enhance your service delivery. Remember to continuously improve your survey forms based on feedback and data analysis to drive continuous improvement in your IT support operations.
DrayTek Vigor 2962 2.5Gb Ethernet Dual-WAN Broadband Firewall Router, 200 VPN Tunnels, 20 VLANS, QOS, Remote Management, Load Balancing
High Performance Multi-WAN Router - The Vigor 2962 makes full use of FTTP Fibre Broadband at up to 2.2Gbps throughput for single or multi-WAN configurations. With Quality of Service, Firewall and Content Filtering.
Buy Now on Amazon
NETGEAR Orbi Mesh WiFi 6 System (RBK763S) , Mesh Router & 2 Extenders , Cover Every Room, Up To 6,000 Sq Ft , Improve WiFi Speeds up to 5.4 Gbps & 75 devices , Simple App Set Up
WiFI mesh coverage of up to 6,000 sq ft and up to 75 devices, With each satellite (sold separately) you can extend the range by up to 2,000 sq ft
Buy Now on Amazon
DrayTek Vigor 2865Lax-5G Ethernet Router, WiFi 6 AX3000 Wireless and 5G Failover, Integrated 5G Modem, 5+1 GbE LAN Ports with VLANs, VDSL
VDSL and Ethernet Load Balancer - Connect the Vigor 2865 to Superfast Fibre with the integrated VDSL modem. Use the Ethernet WAN with Cable and Ultrafast FTTP. Load Balance multiple connections to boost performance.
Buy Now on Amazon
TP-Link Archer BE550 Router WiFi 7 BE9300Mbps, Tri-Band WiFi Router, 2.5G Ports,USB Port,Maximized Coverage,VPN Router, Parental Control, HomeShield Security, Private IoT Network,Easy Setup,EasyMesh
Wi-Fi 7 Routers: With powerful Wi-Fi 7 performance, lightning-fast wired connections, and brand-new design
Buy Now on Amazon
QNAP TS-253A-4G 2 Bay NAS Enclosure with 4GB RAM - Black (GDPR Compliant)
NAS and iSCSI-SAN unified storage solution for server virtualization
Buy Now on Amazon
WD 16TB My Cloud EX2 Ultra 2-bay NAS - Network Attached Storage RAID, file sync, streaming, media server, with WD Red drives
Centralised network storage: Organise your entire media collection, photos and files in one central, network location
Buy Now on Amazon
Synology DX517 5 Bay Desktop Network Attached Storage Expansion Enclosure, Black
Online volume expansion
Buy Now on Amazon
QNAP TS-431XeU-8G 4 Bay Short-depth Rackmount NAS Enclosure with 10GbE SFP+ & 8GB RAM
The short depth design is suitable for installing in smaller racks or space-constrained locations
Buy Now on Amazon
Seagate 10 TB IronWolf NAS 3.5 Inch Hard Drive ST10000VN0008 (SATA 6 Gb/s/256 MB/7200 RPM)
Model Number: ST10000VN0008
Buy Now on Amazon
QNAP TS-673A-8G 6 Bay Desktop NAS Enclosure - 8GB RAM, AMD Ryzen Quad-core 2.2 GHz Processor - with 2.5GbE connectivity & supporting PCIe expansion
8GB DDR4 RAM (2 x SODIMM slots, max. 64GB, optional ECC RAM support)
Buy Now on Amazon
Synology DS1621+ 48TB 6 Bay Desktop NAS Solution, installed with 6 x 8TB Western Digital Red Plus Drives
Accelerated Performance: 174% higher 4K random read IOPS and 76% faster sequential write speeds compared to its predecessor
Buy Now on Amazon
Synology DS1823xs+ 8 Bay NAS Desktop: High-Performance Storage Solution
Powerful Performance - Over 3,100/2,600 MB/s sequential read/write throughput and over 173,100/80,800 random read/write IOPS2 support heavier applications
Buy Now on Amazon