Tag: microsoft

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iOS IT Support Microsoft Office 365

How to set up Office 365 in Apple iOS Mail

In this video, we show you how to set up your Office 365 account on an iPhone or iPad using the built-in Apple Mail app.

We’ll give you all the steps to make sure that your mail, contacts and calendars synchronise instantly with your laptop or desktop computer.

How to install your Office 365 on your iPhone

  1. To get started we’re going to go into SETTINGS and scroll down to MAIL
  2. Tap ADD ACCOUNT
  3. Tap MICROSOFT EXCHANGE
  4. Enter your email address, and change the description to something appropriate. This is just a label for your own benefit so it doesn’t matter what it is. You could call it “Office 365 Joe”.
  5. Tap next.
  6. Select SIGN IN. This takes us to the Microsoft login page on the internet.
  7. Enter your mailbox password
  8. Choose whether to save that password or not. It doesn’t matter for this excercise but it might make it easier for you in future.
  9. Select to say it’s ok to add the permissions.
  10. On the next screen, make sure at least MAIL, CONTACTS & CALENDAR are switched on. By default, all services are usually switched on so that they sync correctly with what you see on your desktop computer, or your laptop, in Microsoft Outlook.
  11. You can now see a list of email accounts. This may be the only email account in the list, or you may have several. If you have more than one, then we need to make sure that the default mail account the default calendar account and the default contacts account relates to the same account that you see in outlook on your computer. To do this, go back to the main SETTINGS menu and click on MAIL.
  12. Scroll down to the bottom and you will see it says DEFAULT ACCOUNT. Tap this and ensure that your new Office 365 account is the default account.
  13. Next, we do the same thing for CONTACTS and CALENDARS. Go back to the main SETTINGS menu, select CONTACTS and scroll to the bottom. Ensure that your Office 365 is the default account. Do the same for CALENDAR.

That’s it. Your mail, contacts and calendars will now synchronize between Outlook on your computer and your iPhone. The same process is true for iPad.

This guide is based upon iOS version 14.2

Categories
IT Support Microsoft Office 365 Server

How to install Microsoft Office 365 on a Remote Desktop Server 2019

Actually, having filmed this video, we did a bit of testing and proved that a generic script would actually work in any scenario. It is NOT necessary to share any folders on your server. Simply follow the instructions below.

Please note: These instructions, as with any others, come without warranty. Make sure you understand what the scripts do, and run these procedures at your own risk.

Download the Office 365 Deployment Tool

The URL for downloading the Office 2019 deployment tool is: https://docs.microsoft.com/en-us/deployoffice/office2019/deploy

For the script below to work, please extract the files to a new folder “C:\365” on your remote desktop server / terminal services server.

Create a custom Office 365 deployment configuration file

This script assumes you’ve put the configuration deployment file in C:\365. Copy the script below and paste it into notepad, and then save it as C:\365\config.xml 

<Configuration>
  <Add SourcePath="\\127.0.0.1\c$\365" OfficeClientEdition="64" Channel="Broad" >
    <Product ID="O365ProPlusRetail">
      <Language ID="en-us" />
    </Product>
  </Add>
<Updates Enabled="TRUE" />
<Display Level="FULL" AcceptEULA="True" /> 
<Logging Level="Standard" Path="%temp%" />
<Property Name="SharedComputerLicensing" Value="1"/>
</Configuration>

Download the Office 365 Apps install files

Then, open an elevated command prompt and run this command to download the install files:

\\127.0.0.1\c$\365\setup.exe /download \\127.0.0.1\c$\365\config.xml

Install the Office 365 apps on your RDS Server

Then, once the files have downloaded, run this command to install the Microsoft Office 365 apps:

\\127.0.0.1\c$\365\setup.exe /configure \\127.0.0.1\c$\365\config.xml

You should get the splash screen to indicate that Office 365 is installing. Once it’s finished, you’ll be able to run an Office app like Word, Excel or Outlook.

How to licence Office 365 on a Remote Desktop Server

Each user that logs in to your server will need to activate the software if they need to use it. To activate it, a user will need to have at least an Office 365 E3 licence. Microsoft 365 Business Standard is NOT sufficient to activate Office 365 on a remote desktop server.

Categories
IT Support System Repair

Fix Corrupt Files in Windows 10

Did you know that Windows 10 has its own built-in mechanisms for fixing file corruption?

There is a program utility tool called SFC which can scan your system to detect missing or corrupt system files. It’s not completely foolproof but it’s a great tool to have at hand when things get weird.

First, open an elevated command prompt. Then, enter the following command:

sfc /scannow

When you press <ENTER>, your computer will begin to scan its own system files and attempt to repair any issues it finds.

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IT Support PC Setup

How to install Google Chrome on Windows 10

IT Support Service

One of the first things that most people install on a fresh PC is an additional web browser. Google Chrome offers a fast and reliable web browser and is the browser of choice for many people.

Today, we’re going to show you how to download Google Chrome on Windows 10, how to install Google Chrome and how to set it as the default web browser in Windows 10.

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1. Head across to https://google.com and search for Chrome

2. You’ll see a heading for downloading Google Chrome so we’ll just click on the link.

3. You’ll see that the Google Chrome installer stub file is downloading. When that’s finished we’ll double click it to start the installation.

4. Now that it’s installed it opens itself. This the Google Chrome browser window.

5. You might want to pin this to the bar at the bottom of the Windows desktop screen. To do this, right click on the icon and then click PIN TO TASKBAR.

6. You may also want to move it across to be next to the Edge icon or somewhere else. To do this, simply point at the icon, hold your mouse button down, and drag it across the bar to where you prefer to see it.

7. When we close Google Chrome, and then open it again, Chrome will ask if it should be the default web browser. If this is going to be our default web browser, just click USE AS DEFAULT. This will open up the default settings dialogue box. Once we’re in there, you will see that we’ve got different programs for different purposes. Where it says WEB BROWSER TASKS, we need to click and then select Google Chrome. Microsoft will try to convince us to keep it set to Microsoft Edge, but we just need to click on SWITCH ANYWAY, and then close the window.

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